Shipping & Delivery

Made in USA & Made in Poland – Fast fulfillment with no customs delays for domestic orders

All products are custom printed and finished at our production facilities in the United States and Poland.

Estimated timelines (business days):



XL Orders: Orders exceeding 120×80 cm or 20 kg are classified as XL and may require longer shipping times.

Please note: Shipping to Iceland is temporarily unavailable.

-  Furthermore, if your order is personalized and/or needs adjustment, it may take a few days for our designer to create a complete art file. Design time will depend on adjustment (more or less, easy or difficult) can be from 1 - 2 days or more.

SHIPPING TIME

- Once your order leaves our warehouse, how long it takes to deliver depends on your shipping method selected at checkout.

- We provide a link to track all of our shipments. Please use the tracking link to check on the status of your delivery.

How We Set Your Shipping Times

Accurate Shipping Schedules We keep our shipping times up to date by working closely with our trusted logistics partners in both the USA and Poland.

Production Time Factored In We include the time it takes to print, pack, and prepare each custom order before it’s ready to ship from our facilities in the USA or Poland.

Reliable Time Estimates By combining production timelines and shipping schedules, we provide clear and realistic timeframes to help you plan with confidence.

FAQ:

  • Can I ship the order to multiple addresses?

- We provide shipping to only one address per order. For delivery to multiple addresses, please place individual orders for each location.

  • How to Check/Track order status?

- Once your order is dispatched, you'll receive an email with a Tracking Number.

- Track your order here: https://www.17track.net/en.

- For any queries about your orders, please contact us.

  • I never received my package, what should I do?

- Often, your package may be at your local post office due to a missed delivery.

- For U.S orders, if your package is delayed beyond our stated timeframe, you can request a refund or a reshipment. Please contact us,  and we'll resolve it for you. If it's still within the expected time, please allow some more time for the package to arrive.

Please keep in mind that

In the following circumstances:

  • Due to circumstances beyond your control, your order did not arrive (i.e. providing the wrong shipping address, not being at home to receive the delivery, not picking up the packages as requested).
  • Your order did not arrive due to exceptional circumstances outside Our Store's control (e.g., not being cleared by customs in your country, being delayed by a natural disaster, showing "delivered" in the tracking system, having been shipped into your mailbox but getting lost).

If you did not receive your package as promptly as our website stated, please contact us and we’ll support you as soon as possible.

Contact Us

If you have any questions regarding shipping, please contact our support team at:

Email: support@kinloriva.com

We aim to respond to all inquiries within 1–2 business days.